EA Games faces serious backlash over locked content in Star Wars Battlefront II

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Mar 26, 2021, 7:00 PM EDT (Updated)

At a glance, it would seem EA Games has a bona fide rebellion on its hands. Star Wars Battlefront II is not even out yet and gamers are filing complaints, both formal and informal, against the company — mostly focused on the high level of difficulty (and time and money) it takes to unlock certain content within the game.

And while unlockable content is what can make a game more fun and worth beating (e.g. Super Smash Brothers), these grievances are based on the fact that obtaining said content requires a large time and financial commitment on the part of players. More important, they feel that most of it should be available from the get-go. 

For instance, one poster on ResetEra, an online video game forum, said that unlocking everything in the game costs 4,528 hours or $2,100. "I can't do anything but laugh," the commenter wrote. "This is so hilarious yet so sad all at the same time. Holy sh*t EA. Really?"

Players earn credits that unlock bonus material either by playing for long hours or simply buying them. "Loot crates" with mystery bonuses also exist within the game, which has caused many to liken the concept to gambling, as you can only access the crates' contents after paying for them.

Another disgruntled Redditor was upset that given the game's steep purchase price of $80, more should have been available, fan favorites in particular. "Seriously? I paid $80 to have Vader locked?" MBMMaverick posted on r/StarWarsBattlefront

EA's official "Community Team" had this response to Marverick's complaint on the thread:

"The intent is to provide players with a sense of pride and accomplishment for unlocking different heroes ... As for cost, we selected initial values based upon data from the Open Beta and other adjustments made to milestone rewards before launch. Among other things, we're looking at average per-player credit earn rates on a daily basis, and we'll be making constant adjustments to ensure that players have challenges that are compelling, rewarding, and of course attainable via gameplay.

Another user, artycharred, then commented, "Not good enough. Also there is no pride with wasting 40 hours grinding for a hero only for the hero to be gimped from the go and require 300 more hours grinding to make them heroic, you're just pushing this system to incentivize spending and for no other reason."

Others joined in, calling the statement a blatant lie and a slew of other choice synonyms for untruths. In other parts of the web, Disney is getting flack for the game, and a supposed EA developer claimed on Twitter he had received seven death threats. The account has since gone private.

Since 2013, the Battlefront games have been developed by EA DICE. In a statement to SYFY WIRE, a rep for EA said: 

Since the start of the project, listening to fans has been important in making sure Star Wars Battlefront II is the very best experience for all of you. We’ve stayed true to that with the closed alpha, through the beta last month, and now our Play First Trial.

That continues as we move towards worldwide launch this week, and we’re making adjustments to the game based on player feedback. That includes a substantial change we made on Monday as we’ve been monitoring things during the Play First Trial.

We used data from the beta to help set those levels, but it’s clear that more changes were needed.

We’ve reduced the amount of credits needed to unlock the top heroes by 75%. Luke Skywalker and Darth Vader are now available for 15,000 credits, Emperor Palpatine, Chewbacca and Leia Organa for 10,000 credits and Iden at 5,000 credits. Based on what we’ve seen in the Trial, this amount will make earning these heroes an achievement, but one that will be accessible for all players.

The change went live on Monday, with an update that was loaded into the Play First Trial and also the full game. We’re not stopping there as we’re going to keep making changes to make the experience better. Stay tuned to our blog for continual updates on what we’re seeing, hearing and adjusting in the game.

EA also held a Reddit AMA to try and bridge the gap between developers and gamers in order to get a better grasp of what they want out of the game. But even this does not stop the major trolling in reference to Battlefront II. The company has been the subject of internet memes for quite some time, but things got a whole lot worse with this Battlefront business. 




When it comes to actual gameplay, the Battlefront games are first- and third-person shooters that allow the player to choose characters from a multitude of characters and sides. You can be a soldier of the Rebel Alliance, Darth Vader, or someone in between, wandering around a variety of different locations from the Star Wars universe. Battlefront II is the fourth game in the series and will be released to the public on Nov. 17 for Xbox One, PS4, and PC.