As first reported by The Hollywood Reporter, some AMC Burbank 16 The Last Jedi attendees were left disgruntled due to sound issues at their screening, as the film played with music but no dialogue. The film, apparently, wasn't restarted, and the ensuing ruckus of angry fans quickly escalated, and cops were eventually called in.
A YouTube video from user Lynly Ehrlich captured moviegoers yelling profanities at AMC employees and chanting “restart the movie” after the sound snafu drove them from the theater to the lobby. You can watch the video below, but be warned it is NSFW for strong language (though no spoilers):
One person documented the experience on Twitter, saying that even after the dialogue kicked in, the film’s first section had been permanently deflated.
This led to the, shall we say, Resistance seen in the videos embedded here, which became so heated that the police became involved. According to tweets and THR, police arrived at the theater after 10 p.m. to deal with the outraged crowd.
SYFY WIRE was unable to reach the Burbank Police Department for comment. However, multiple sources documented the amends offered by AMC 16.
While SYFY WIRE has yet to receive confirmation from AMC, the theater reportedly offered refunds for the screening, the ability to move to a non-IMAX screening that night, or the chance to return for a Friday screening.